Axiom implements MERIT MONEY ™ for G.A.P. Vassilopoulos/Western Union
G.A.P. Vassilopoulos Group (G.A.P.), a multinational service operator and the Master Agent of Western Union across several countries, takes one more technological step into the future, by implementing MERIT MONEY™, Axiom’s digital money transfer management platform.
While the international remittance market is projected to thrive from 682 billion in 2018 to 930 billion by 2026 , money transfer institutions are investing in digital technologies to provide transparency to their customers and efficiency to their network of partners.
Representing Western Union, the global remittance market leader, G.A.P. chose Merit Money for its advanced real-time dynamic credit control and commission engine, to manage its ever-growing international network of agents currently in Cyprus, UK, Holland, Belgium, Luxembourg, Germany, Ireland and Israel.
Extending the capabilities of the award-winning Merit Loyalty & CRM Suite, MERIT MONEY™ supports a comprehensive money transfer administration workflow, coupled with an intuitive Agent self-service portal, which dramatically reduces service time and increases accuracy and consistency of all administrative processes.
The year-long implementation was an example of textbook implementations of complex software, with G.A.P. and Axiom teams working harmoniously in transforming G.A.P.’s rich industry experience into a smart digital value-enhancing platform.
As quoted by Aris Vassilopoulos, G.A.P.’s Executive Director,
“A successful IT Solution implementation is closely correlated with the team that is involved. Axiom’s team of highly capable professionals has been the main factor for our effective implementation of Merit in our business from start to finish.”
Representing G.A.P.’s business implementation team, Yiannis Pantelides, Head of International Business and Project Leader, also praised the cooperation:
“The implementation of Merit has streamlined our operations in addition to creating a platform to build on in the future on a solid foundation. Great people and great work ethic, looking forward to working with Axiom in the future.”
“In G.A.P. we found a passionate team, accumulating outstanding industry knowhow and a great spirit of cooperation.” was the opening remark from Victor Efthimiades, Axiom’s Executive Director. “We built on that knowhow, on the success of our underlying Merit platform and on our ability to analyze complex processes designing efficient and functional enterprise-level software”.
About G.A.P. Vassilopoulos Group
G.A.P. is an Independent Services Organization with expertise in a wide range of Logistics, Financial, Human Resources, Hospitality, Consumer, and Environmental Services, operating 35 business units in 10 countries, managing 4500 offices and service locations. G.A.P. is the Master Agent of Western Union in Cyprus, UK, Holland, Belgium, Luxembourg, Germany, Ireland and Israel.
About Western Union®
Western Union is the global leader in the remittance market, moving more than 300 bn annually, with more than 550,000 Agent locations, in more than 200 countries.
Western Union trades in New York Stock Exchange (WU).
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