Services
Loyalty Consulting
Axiom offers a comprehensive set of consulting services to help organizations design and implement a profitable Customer Loyalty Management strategy.
Loyalty Program Design
Target all customers, engage your employees and motivate your associates through incentive and refined tracking mechanisms
Redemption Strategy
Select and implement the “right” mix of rewards, monitor reward fulfillment
Coalition Business Models & Partner Integration
Design effective financial models for distributing the program’s financial liabilities among its partners
Promotion Design
Evaluate the economics and design the content and announcement of promotions in innovative ways
Financial Modeling
Evaluate the risks and the opportunities presented by loyalty management and promotional activities
Technology Integration
Avoid the pitfalls of integration and collect customer and transactional data in a coherent and organized way
Branded Services
Loyalty Implementation Workshop℠
Lead organizations through the set of steps necessary to design an efficient and effective loyalty program, from business analysis to technology integration
KPI Discovery Workshop℠
Identify and develop effective key performance indicators (KPI) for measuring business performance
Pre-launch Analysis Workshop℠
Promote understanding of customer behavior in order to design appealing and cost-justified schemes
Campaign Management
Axiom undertakes the entire campaign lifecycle, from campaign strategy design, to planning and setup, execution and post-campaign evaluation
Fulfillment Services
Loyalty Operations
Implement and manage end-to-end loyalty program operations, through in-house support or through complete outsourcing
Education
Teach employees and management how to embrace the loyalty program and align with the company’s strategic goals
Project Management
Steering complex projects to successful completion, with industry-specific project management skills